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  1. Published on: 02/10/2017 10:37 AMReported by: roving-eye
    We are sorry to inform you that as of 2 October 2017 all holidays and flights booked with Monarch Airlines and Monarch Holidays are now cancelled and customers should not go to the airport. This includes the following companies and trading names:

    Monarch Airlines Ltd
    Monarch Holidays Ltd (ATOL Number 2275)
    First Aviation Ltd (ATOL Number 4888) previously trading as Monarch Airlines
    Avro Ltd (ATOL Number 1939)
    Somewhere2stay Ltd
    Please follow the advice below on claiming a refund for your booking.

    Flights booked directly with Monarch Airlines from 15 December 2016 onward

    Customers with these bookings are not ATOL protected and are not entitled to make a claim to the CAA. You are advised to contact your card issuer, insurer or PayPal for advice on how to claim a refund.

    Flights booked on or before 14 December 2016 directly with First Aviation Ltd trading as Monarch Airlines

    If your flight was booked with Monarch Airlines on or before 14 December 2016 and you received an ATOL Certificate stating that your flight is protected with First Aviation, you are ATOL protected. We are making arrangements for refunds to be made as soon as possible to these UK customers.

    We will be providing more information on how you should claim shortly. You will be able to submit a claim when we make the Monarch claim form available. Please do not submit a claim until advised to do so.

    Bookings made directly with Monarch Airlines from 15 December 2016 onward are not protected by ATOL. For further information please read how do I know if I am ATOL protected.

    Holidays booked directly with Monarch Holidays

    Customers booked directly with Monarch Holidays are ATOL protected and will have received an ATOL Certificate when they made their booking. We are making arrangements for refunds to be made on these bookings as soon as possible, and we aim to complete this by the end of 2017 at the latest. We will be providing more information on how you should claim shortly. You will be able to submit a claim when we make the Monarch claim form available. Please do not submit a claim until you are advised to do so.

    Monarch flights and Monarch Holidays booked through another travel company or travel agent

    If you booked a flight or holiday with another travel company or travel agent you should contact them directly about your arrangements.

    If you are not sure how to identify your travel company or whether you are ATOL protected, please see our advice how do I know if I am ATOL protected.
     

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  2. Local news where you can have your say! News is also fed here from other media via RSS feeds. Please also send in your news, email press@qnews.co.uk.




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